Privacy Notice – Canada

Privacy Notice – Canada

This Privacy Statement describes how ComPsych Canada Ltd. (“ComPsych” or “we”) collects and processes personally identifiable information (“Personal Information”) about you when you access ComPsych’s services (“Services”). When you contact one of our call centres, a ComPsych representative will ask you to provide us with your name, telephone number, address, and email address and describe the type of assistance that you require. To help us determine how we can best assist you, we may also ask you to provide us with general details about the nature of your call and situation. If you elect not to provide us with Personal Information about yourself, your use of the Services will be limited to those aspects of the Services which we can provide without knowledge of your Personal Information. The information you provide to us will be recorded and stored on ComPsych’s network system located in the United States.

When you request a referral to a third party professional, some of your Personal Information will be disclosed to the professional(s) assigned to assist you. ComPsych does not share your Personal Information with third party marketers and will not reveal your Personal Information to your employer. However, we may provide anonymized aggregated or statistical data to your employer so that they may track usage trends.

ComPsych implements technical and organizational measures to protect your Personal Information against unauthorized or unlawful use, processing and disclosure, and accidental loss or destruction.

If you have any questions about ComPsych’s privacy practices, please contact our Privacy Official by sending an e-mail to [email protected].