The worldwide leader in mental health, well-being and absence management services.
Our Purpose
“ComPsych’s mission is to embrace the challenges of today’s workplace by providing innovative and holistic solutions that empower employees to lead healthier and more productive lives, while driving organizational excellence.”
Our Leadership
Paul J. Posey, Jr.
Dale Grenolds
Tracie Marcus
Robert Mallers
Jeff Tschiltsch
Adam Gotskind
Ross Chaifetz
Patrick Cerullo
James Huber
Dr. Jennifer Birdsall
Angie Roscoe
Kim Baker
Jason Pagels
Sara Galle
Stan Celich
Our Guiding Principles
Passion and Dedication
A passion for and dedication to our customers and our work that is second to none
Service Orientation
A service orientation to always over-deliver on customer expectations
Integrity
Impeccable integrity demonstrated by our conduct in and out of the office
Build-to-Suit Approach
A build-to-suit approach of innovative, cutting-edge programs uniquely designed for each customer
Quality and Value
Demonstrated superior quality and value that forge long-term service relationships with our customers
Our History
1984
Founded by Dr. Richard A. Chaifetz, offering behavioral health and EAP services
1989
Introduced localized and consistent international services to meet the needs of our multinational customers
1994
Introduced fully integrated and internally staffed work-life, legal and financial services under the GuidanceResources® brand
2000
Introduced FMLASource® leave administration to meet the increasingly complex compliance needs of our customers
2005
Introduced health and wellness services to provide a more holistic and comprehensive care solution
2006
Introduced HealthChampion® health care navigation and advocacy services to aid in the member care journey
2012
Introduced ADA coaching and leave as an accommodation services to provide our customers a one-stop leave solution
2018
Expanded well-being services to more than 200 countries including in-country and localized counseling and digital tools
2021
Introduced well-being coaching services to better support our personalized continuum of care model
2022
Rolled out digital triage, online provider search and booking globally to provide an enhanced member self-serve experience
2024
Introduced a new, holistic digital care experience, which creates a guided, multi-step care path tailored for each individual
Our Commitments
Our Care Philosophy
Diversity, Equity, Inclusion and Access
ComPsych® Corporation is passionate about diversity on all levels and we put that into practice throughout every part of our organization.
ComPsych® Workforce
Our commitment to providing personalized, culturally responsive care is reflected both in our staff and our provider network, whose language, culture and socioeconomic sensitivities match those of the individuals we serve.
Care Network
Environmental Stewardship
ComPsych® strongly believes in taking care of the planet that takes care of us. As such, environmental responsibility is deeply embedded in each of our business practices, from where and how we work to the very materials we use.
We continually evaluate our policies and procedures to ensure:
Our Qualifications and Accreditations
ComPsych® applies best-practice quality, privacy and security management practices to all areas of our business and we maintain the following third-party certifications and accreditations
ComPsych fully complies with all requirements of the Health Insurance Portability and Accountability Act (HIPAA). Independent verification has been conducted certifying all applicable transactions.
ComPsych holds a three-year Core-accreditation by the Utilization Review Accreditation Commission, (URAC), a leading accreditor of organizations that provide health care management support services.
ComPsych complies with GDPR where applicable. ComPsych minimizes access to personal data so that only as much information is shared as is needed.
ComPsych fully complies with all requirements of the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), provincial privacy legislation acts and the former Privacy Shield framework.
ComPsych is certified under the Data Privacy Framework (DPF), which covers the EU-U.S. DPF, UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
ComPsych received the Employer Measures of Productivity, Absence and Quality™ (EMPAQ®) Outstanding Data Supplier Seal, recognizing key vendors for supplying high-quality data to support performance measurement.
Each year, ComPsych undergoes a rigorous third-party assessment of our controls around privacy, security, availability and confidentiality, known as a SOC 2, Type 2 audit. No substantial deficiencies have ever been found.
ComPsych adheres to an annual National Institute of Standards and Technology (NIST) 800-53 audit (a federal agency standard) which includes but are not limited to the following controls: data protection, access control, system hardening, audit and accountability, contingency planning, incident response, awareness and training and configuration management. No substantial findings have ever been found.
ComPsych is a proud partner member of the Business Group on Health and adheres to the group’s standards of integrity and shares its passion for quality and innovation in care.
ComPsych is a proud partner member of the Disability Employer Management Coalition and adheres to the group’s standards of integrity and shares its passion for effective management and compliance of absence, disability, and other time-off situations in the workplace.
Everyone’s journey is different. We’re here to help you on yours.
Find out why 40% of the Fortune 500 choose ComPsych® for their mental health and absence needs