Singapore Privacy Policy

Singapore Privacy Policy

Your privacy is important to us. We would like to share our privacy policy in compliance with the Personal Data Protection Act 2012 (PDPA), governing our collection, use, disclosure of your information. Please be informed tYour privacy is important to us. We would like to share our privacy policy in compliance with the Personal Data Protection Act 2012 (PDPA), governing our collection, use, disclosure and retention of your personal data. Please be informed that this Privacy Policy applies to ComPsych Corporation.

Information Collected

We collect information such as your name, email and/or contact number when you inquire about EAP services, complete intake, and receive services. We also collect any information that you provide through your use and interaction of our services, including any responses you provide to our surveys and/or questionnaires which may include health and wellness information. 

When using ComPsych’s website, you acquire services directly from ComPsych, who offers them from the United States. By interacting with our website you choose to share your Personal Data to be stored or otherwise processed in servers and databases located in the United States.

When using services provided by our Global Partner in Singapore, your Personal Data will be stored or otherwise processed in servers and databases located in Singapore.

Use of Information

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience and provide services. Your information helps us to better respond to your individual needs and provide you with services.
  • To improve customer service. Your information helps us to effectively respond to your customer service requests and support needs.
  • To process your inquiry, intake and receipt of services. Your information helps our team to assist you in obtaining information about EAP services and in participating in such services.
  • To help us improve our products and services, and to conduct and assess analysis of the use of our products and services.
  • To comply with applicable laws and mandatory requests from applicable regulators in countries where we operate.

Your information may be provided to our designated health and wellness expert partners for any services that you select them to provide you with.

Protection of Information

Your information will only be used by us to provide services to you. Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purposes of delivering the services requested by you, when required by law or to respond to legal process to protect our customers, to protect lives, to maintain the security of the services of our services and to protect our the rights and property.

We will implement reasonable security arrangements to ensure that your personal information is adequately protected and secured.

Transfer of Information

When you use ComPsych’s website services, your information will be processed out of Singapore in our central server database in the United States of America, and we will ensure that we accord a standard of protection to such data that is of an equivalent or higher standard of protection required under the Personal Data Protection Act 2012 of Singapore.

Retention of Information

We will only retain your information so long as it is required for our legal or business purposes.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

How to Contact Us

If you have any questions about this Privacy Notice related to use of ComPsych’s website services, please contact ComPsych’s Privacy Official at privacyofficial@ compsych.com. For questions about this Privacy Notice related to services provided by our Global Partner in Singapore, please contact: [email protected].

If you wish to withdraw your consent to our collection, use or disclosure of your personal information, please provide us prompt notice in writing. In the event of your withdrawal of consent, we may not be able to continue providing you with any services that require such personal information.