Mental Health and Well-Being Programs: GuidanceResources^®

Supporting employees holistically across the broad spectrum of life’s issues

Our Offerings

Easy Access
24/7/365 live access to clinical experts via a variety of modalities
Confidential Counseling
Confidential counseling available in-person or telehealth with the industry’s largest and most diverse network
Robust Work-Life Support
Unlimited access to robust, in-house work-life services including financial, legal and personal convenience services
Unlimited Well-Being Coaching
One-on-one well-being coaching with in-house, certified coaches that address a variety of socio-emotional and physical health issues
Best-in-Class Digital Tools
Digital tools and resources including self-serve provider scheduling and guided well-being programs and modules, available in more than 40 languages and over 80 country specific sites
High-Touch Case Management
Proactive patient guidance, management and follow up
Best-in-Class Network
Streamlined and cross-coordinated care from the industry’s largest and most experienced network
Comprehensive Program Support
Best-practice consultation on program and benefit plan design
Around-the-Clock Organizational Support
Organizational resiliency services to respond to crises, provide training, and address performance and substance use issues
High-Touch Program Support
Dedicated account management with tailored communications and customized reporting
Consistent Global Programs
Globally consistent, locally provided and culturally responsive behavioral health and well-being programs across 200 countries

Personalized Well-Being Coaching
Unlimited, one-on-one well-being coaching with certified in-house ComPsych coaches that address a wide variety of socio-emotional issues such as burnout, stress, and resiliency, and physical issues like exercise, nutrition, and sleep
Intuitive Health Assessment
Online, app and telephonic NCQA-accredited health assessment available 24/7 offers recommendations and resources that are tailored based on results and provides baseline data to inform our individualized health coaching programs
Convenient Biometric Testing
On-site screening services, lab vouchers and physician forms available to collect important biometric data, providing a picture of each participant’s health and risk status
Integrated Wellness Portal
Customized online portal and mobile app that provides centralized access to all program components, including the health assessment, incentive trackers, expert resources, and self-guided programs
Streamlined Incentive Design and Online Tracking
Programs designed and customized to each customer’s locational preferences, encouraging participation among as many individuals as possible
Engaging Worksite Wellness Challenges
Voluntary team and individual competitions that encourage healthy lifestyle choices, organized around themes such as activity, walking, stair climbing, weight loss or nutrition
Best-in-Class Digital Tools
Digital tools and resources including thousands of resources, guided well-being programs and modules, and the WellthSource financial wellness tool
High-Touch Program Support
Dedicated account management with tailored communications and reporting

Around-the-Clock Crisis Support
24/7 worldwide crisis intervention and support
Expert Management Consultation
Tools for HR managers, including formal referral assistance, management and consultation
Best-in-Class Organizational Resiliency Support
Program orientations, trainings and personal development workshops
Award-Winning Communications
Tailored employee promotions, communications and resources to encourage program visibility
High-Touch Program Support
Dedicated account management with tailored reporting
Consistent Global Programs 
Globally consistent, locally provided and culturally responsive behavioral health and well-being programs across 200 countries

Dedicated Counseling Models
Providing convenient on-site/virtual on-site assessments and short-term, solution-focused counseling
Convenient Management Consultation
Consulting with management to provide assistance with employee related situations, including urgent situations such as basic needs, substance use, and domestic violence
Frontline Engagement Support
Delivering program orientations and personal and professional development seminars, as well as leading support groups to address topics of interest to employees
Streamlined Program Navigation
On-site staff act as an ambassador for EAP services by promoting services via different communication methods and identifying available programs, services and resources
Integrated Engagement Solutions
Proactive outreach and tailored solutions delivered to members on disability, leave or dealing with specific life or health events

Our Value

We chose ComPsych^® because of the breadth and depth of what they offer and the support we receive for the whole person…This is a wonderful resource. Definitely worth the value for the investment.

Arizona Department of Administration

For 40 years, we have built high performing, tailored and outcome-driven programs for diverse and dynamic employee populations across industries and sectors. Our focus on innovation and scalability, paired with our proven experience and stability, enables us to customize our programs to reflect each customer’s employee population and business needs.

Since our inception, we have remained committed to our core competency of client-centered mental and behavioral health services. Our expert staff and industry-leading network are experienced in established, evidence-based, and clinically accepted treatment modalities, and have the skills and specializations to ensure optimal patient care.

Our programs go beyond treating the symptom of the moment to holistically addressing each aspect of well-being, whether emotional, legal, financial and beyond. Our in-house staff of lawyers, certified financial experts, coaches and resource specialists can offer immediate and expert help with these critical life stressors, which can serve as a powerful gateway to the broader program.

We are zealous about meeting people “where they are.” That’s why we offer care through multiple access points, including the ability to book a provider online or accessing our industry leading information, resources and digital self-care tools. Our multi-modal, “high-touch / hi-tech” approach ensures holistic services that appeal to all employees. Once connected to a provider, individuals can access care through a variety of live and telehealth care modalities.

We are committed to providing personalized and culturally responsive care, both through our staff and our provider network. Our diverse and uniquely talented workforce is 46 percent BIPOC and 75 percent female, located across four continents. At the point of intake, all individuals are encouraged to provide their care preferences, such as culture, language and gender. Our highly diverse network supports 200+ languages and is made up of providers experienced in treating a wide range of issues.

Our comprehensive programs provide value at both the individual and the organizational levels, by offering a robust set of organizational support and resiliency services. From customized program orientations and personal development trainings, and strategic consultation and account management, to around-the-clock critical incident services and manager support for employee substance use, our program can help.

Our goal is to streamline and simplify every aspect of the user journey. Our programs serve as a central hub to connect individuals with the right resources at the right time, addressing short-term issues at the earliest and most cost-effective point. This ensures we support a productive, healthy population that remains upstream of life challenges and minimizes the need for referrals to costly health plans. As a standard part of our approach, we proactively coordinate with all available benefits and resources.

ComPsych delivers highly effective, globally consistent programs across 200 countries. We maintain service centers and account management offices across the globe, which provide timely and localized support for our global customers’ locations. Our proprietary network of more than 120,000 providers located around the world ensures local access for employees and their family members seeking in-person or virtual counseling, delivered in the local language and with the appropriate cultural considerations. ComPsych also leverages best-in-class strategic global affiliate partners to support local service delivery across all countries.

ComPsych is passionate about delivering top-quality care that achieves results. We use a variety of clinically validated feedback mechanisms to measure outcomes and ensure care quality. We are equally zealous about customer and participant satisfaction, which we measure through satisfaction surveys, NPS score, and overall customer retention. Finally, operational quality is hard-wired into every aspect of the organization

Our Industries

Healthcare

Manufacturing, Mining
& Industrial

Retail and Hospitality

Technology

Finance, Professional Services, Insurance & Real Estate

Public Administration
& Government

Education

Higher Education

With 40 years of experience, we have helped organizations across all industries, from the Fortune 500 to smaller public and private concerns, as well as government entities.

Regions We Serve

North America

Latin America

Europe

India, Middle East, and Africa

Asia Pacific

Our Results

Slide 1

ComPsych® has been a partner of Honeywell for many years.
I would say the most valuable asset is their global reach and availability to connect and communicate with our expansive overseas population.

Honeywell

Net Promoter Score^®

Clinical Case Resolution

Average Speed to Clinician

10.3 hrs
Time Saved

<3 days
Time to Care

91%
Symptom Reduction

83%
Absenteeism Reduction

99%
Customer Satisfaction

<1%
Imperfection Rate

Everyone’s journey is different. We’re here to help you on yours.

Find out why 40% of the Fortune 500 choose ComPsych^® for their mental health and absence needs

Mental Health and Well-Being Programs: GuidanceResources®