HealthChampion®

Fully integrated clinical and administrative support to help employees navigate medical and other benefit plans

Our Offerings

  • Trusted Guidance
    Third party resource separate from the health plan
  • Unlimited Support
    Internally staffed, degreed and experienced clinical and administrative professionals
  • No Restrictions
    No eligibility criteria or minimum threshold for medical bill negotiation
  • Unlimited Well-Being Coaching
    One-on-one well-being coaching with in-house, certified coaches that address a variety of socio-emotional and physical health issues
  • Fully Integrated
    Complete integration with behavioral health and work-life services and third-party benefits administrators
  • Broad Access
    Services are available to employees and their family members, including those who are uninsured or under-insured
  • Simple Explanations
    Easy-to-understand explanation of benefits – what’s covered and what’s not
  • Clear Guidance
    Step-by-step assistance with claims and billing issues
  • Cost Estimation
    Estimated costs for covered and/or non-covered treatment options
  • Personal Advocacy
    Fee and payment plan negotiation and explanation of the appeals process
  • Tailored Information
    Referral to financial resources for the underinsured and uninsured
  • Benefit Integration
    Cross-referral to other resources
  • Expert Support
    One-on-one review of employee health concerns
  • Straightforward Information
    Easy-to-understand answers regarding diagnosis and treatment options
  • Personalized Guidance
    Preparation for upcoming doctor visits, lab work, tests and surgeries
  • Plan Coordination
    Coordination with appropriate healthcare plan provider(s)
  • Customized Referrals
    Referrals to community resources and applicable support groups
  • Dedicated Program Support
    High-touch account management with tailored communications and medical benefit expense and outcomes reporting

Our Value

We chose ComPsych® because of the breadth and depth of what they offer and the support we receive for the whole person…This is a wonderful resource. Definitely worth the value for the investment.
Arizona Department of Administration

For 40 years, we have built high performing, tailored and outcome-driven programs for diverse and dynamic employee populations across industries and sectors. Our focus on innovation and scalability, paired with our proven experience and stability, enables us to customize our programs to reflect each customer’s employee population and business needs.

Since our inception, we have remained committed to our core competency of client-centered mental and behavioral health services. Our expert staff and industry-leading network are experienced in established, evidence-based, and clinically accepted treatment modalities, and have the skills and specializations to ensure optimal patient care.

Our programs go beyond treating the symptom of the moment to holistically addressing each aspect of well-being, whether emotional, legal, financial and beyond. Our in-house staff of lawyers, certified financial experts, coaches and resource specialists can offer immediate and expert help with these critical life stressors, which can serve as a powerful gateway to the broader program.

We are zealous about meeting people “where they are.” That’s why we offer care through multiple access points, including the ability to book a provider online or accessing our industry leading information, resources and digital self-care tools. Our multi-modal, “high-touch / hi-tech” approach ensures holistic services that appeal to all employees. Once connected to a provider, individuals can access care through a variety of live and telehealth care modalities.

We are committed to providing personalized and culturally responsive care, both through our staff and our provider network. Our diverse and uniquely talented workforce is 46 percent BIPOC and 75 percent female, located across four continents. At the point of intake, all individuals are encouraged to provide their care preferences, such as culture, language and gender. Our highly diverse network supports 200+ languages and is made up of providers experienced in treating a wide range of issues.

Our comprehensive programs provide value at both the individual and the organizational levels, by offering a robust set of organizational support and resiliency services. From customized program orientations and personal development trainings, and strategic consultation and account management, to around-the-clock critical incident services and manager support for employee substance use, our program can help.

Our goal is to streamline and simplify every aspect of the user journey. Our programs serve as a central hub to connect individuals with the right resources at the right time, addressing short-term issues at the earliest and most cost-effective point. This ensures we support a productive, healthy population that remains upstream of life challenges and minimizes the need for referrals to costly health plans. As a standard part of our approach, we proactively coordinate with all available benefits and resources.

ComPsych delivers highly effective, globally consistent programs across 200 countries. We maintain service centers and account management offices across the globe, which provide timely and localized support for our global customers’ locations. Our proprietary network of more than 120,000 providers located around the world ensures local access for employees and their family members seeking in-person or virtual counseling, delivered in the local language and with the appropriate cultural considerations. ComPsych also leverages best-in-class strategic global affiliate partners to support local service delivery across all countries.

ComPsych is passionate about delivering top-quality care that achieves results. We use a variety of clinically validated feedback mechanisms to measure outcomes and ensure care quality. We are equally zealous about customer and participant satisfaction, which we measure through satisfaction surveys, NPS score, and overall customer retention. Finally, operational quality is hard-wired into every aspect of the organization

Our Industries

Healthcare
Manufacturing, Mining
& Industrial
Retail and Hospitality
Technology
Finance, Professional Services, Insurance & Real Estate
Public Administration
& Government
Education
Higher Education
With 40 years of experience, we have helped organizations across all industries, from the Fortune 500 to smaller public and private concerns, as well as government entities.

Our Results

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ComPsych® has been a partner of Honeywell for many years.
I would say the most valuable asset is their global reach and availability to connect and communicate with our expansive overseas population.

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Honeywell
Net Promoter Score®
Clinical Case Resolution
Average Speed to Clinician
10.3 hrs
Time Saved
<3 days
Time to Care
91%
Symptom Reduction
83%
Absenteeism Reduction
99%
Customer Satisfaction
<1%
Imperfection Rate

Everyone’s journey is different. We’re here to help you on yours.

Find out why 40% of the Fortune 500 choose ComPsych® for their mental health and absence needs

Contact Us